Warranty & Competitors


Online Competitors

Retail Competitors

No hidden costs, delivery within 2-4 days for all in stock products

(Next day shipping available for most models)

Ships from overseas, wait 14 days and pay additional import taxes upon delivery Additional shipping fees(+$10-$30) for delivery.

Singapore Safety Mark

All unit's power AC/DC adapters carry the Singapore Safety Mark.

No safety mark. Fire hazard and life risk.

Not all competitors carry approved safety mark adapters for use in Singapore.

7 days 1:1 exchange from delivery date.

30 days satisfaction guarantee(return for refund less shipping costs)

5 years local warranty on all electronic components* (without rust/physical damage)

Bonus: 1st year on-site servicing for all models, after 1st year for 21L, 35L, or 55L, carry-in warranty or add $10 for on-site servicing.

70L and above on-site servicing throughout the 5 years

All orders have an online invoice that are sent to your email. It is not necessary to complete additional warranty forms to activate your warranty.

After 5th year, spare parts available for purchase and mailing(SingPost). On-site service replacement will incur a minimal transport fee($20).

Return shipping to overseas manufacturer to activate warranty.

No recourse for products dead-on-arrival.

5 year limited warranty.

On-Site Service is only provided on the first year of purchase for higher end models. A transportation/labour fee will be charged from the 2nd year onwards.

On-Site Service for other series are chargeable.

One year warranty for LCD display hygrometer only.


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