Delivery/Payment Methods
Bank Transfer
Paynow
Credit Cards (AMEX, MasterCard, Visa)
GooglePay
Installation services would be an additional $12. Dispose your old dry boxes with us for $15. For more information about installation and disposal costs, please refer here.
Get it the next working day with our express delivery services which only costs an additional $9. Note express shipping is not available for larger models as scheduling with technician for assembly may be required. Non-express orders would take 2-3 working days to reach you.
Warranty
Warranty covers all electronics parts. ie: Dehumidifier module, power adapter and electronic panel. No additional registration is required. Warranty begins on day of delivery automatically.
Warranty will be voided for incorrect placement such as placing in an enclosed space with no air flow or ventilation or inaccurate humidity settings causing overworked dry cabinet.
Kindly try troubleshooting here.
If the issue persist, please Whatsapp us or drop us an email at tessa@drybox.com.sg
Storage & Care information
Musical Instruments
Musical instruments such as violins and guitars consists of a wooden chassis and wood is a hydrophilic material, what this means is that wood has a special affinity for water. With Singapore's humid climate, your instruments is likely to soak up unwanted moisture and this will affect the aesthetic and acoustics of your instruments.
Check out our guitars and violins catalogue here.
Micro-chips, semiconductors and other precision or engineering related parts.
These parts may be a small part of an equipment but they should not be neglected as they are essentially the ‘Brains’ of the machine. As such, extra care should be taken when dealing with these items as the slightest moisture could potentially damage them. To prevent these risks, these parts should be stored in a dry box during the pre-production process.
Check out our industrial series catalogue here.
Designer bags or any other valuables
Sweat is part and parcel of a being a Singaporean due to the high humidity our tropical climate has to offer. We may get used to it but our precious bags or valuables may not. As such, this might result in mould growing on your beloved items. Yes you can definitely employ bag cleaning services to clean them but be prepared to fork out a couple of hundred dollars just for one bag. So instead of spending unnecessary money and time, consider investing in a dry box to store ALL your prized possessions. Protect your bags and save money!
Checkout our Leather Handbag, wallet and scarves category.
Please refer here.
Please do not store any corrosive or flammable substances/products inside the the dry box.
Please do not place your dry box outdoors or under direct sunlight.
Please leave a gap of at least 5cm at the back and all around for ventilation purposes. Do not place dry box in a enclosed space in closet etc.
General
Shelves are completely removable and adjustable for all models.
For our digital models, you can simply adjust the humidity settings by pressing the up/down buttons. For our analog models you can adjust the humidity range by turning the knob found inside the dry box.
By design, all dry boxes boasts an accuracy of ±2% RH. For bigger models,±5% RH.
The temperature module read the temperature based on the ambient temperature. By design, all dry boxes are unable to adjust the temperatures as they are designed to adjust the humidity levels. Only humidors are able to control both temperature and humidity.
Dry boxes are low-consumption models that can equate to using a hair dryer once a day or lesser. On average, dry boxes consumes less than 10 watts (W) per day. It costs an average of $1.60 per month, based on Singapore electricity Tariff of 22.93 Cents per kWh.