FAQs


Payment & Deliveries


  • Bank Transfer
  • PayNow
  • Credit Cards (AMEX, MasterCard, Visa)
  • GrabPay
  • GooglePay
  • Yes! you may opt for a 0% installment, please click here for more information.

  • Installation it would be an additional cost of $12
  • Recycle your old Dry boxes with us at $15
  • For more information about installation and disposal costs click here

    Get it the next working day with our express delivery services which only costs an additional $9.

  • Non-express orders would take 2-3 working days to reach you.
  • Yes, we do deliver on Saturdays!
  • For more information about deliveries please click here


    Warranty


    All of our Dry Boxes come with a 5 Years on-site Warranty

  • Warranty only covers all electronics parts. ie: Dehumidifier module, power adapter and electronic panel
  • No additional registration is required. Warranty begins on day or delivery
  • We are terribly sorry your Dry Box is not working the way it should be

    Please WhatsApp us at +65-8751-0408, alternatively you can drop us an email at Tessa@drybox.com.sg


    Storage & Care information


    Musical Instrument

  • musical instruments such as violins, guitars consists of a wooden chassis and wood is a hydrophilic material, what this means is that wood has a special affinity for water as such due to the humidity in Singapore consequently this might cause your instruments to soak up unwanted moisture and affect the aesthetic and acoustics of your instruments.
    Check out our guitars and violins catalogue here

    Micro-chips, semiconductors and other precision or engineering related parts

  • These parts may be a small part of an equipment but they are should not be neglected as they are essentially the ‘Brains’ of the machine as such extra care should be taken when dealing with these items as the slightest moisture could potentially damage them. To prevent these risks these parts should be stored in a dry box during the pre-production process.
    Check out our industrial series catalogue here

    Designer bags or any other valuables

  • Sweat is part and parcel of a being a Singaporean due to the high humidities our tropical climate has to offer. We may get used to it but our precious bags or valuables may not as such this might result in mould growing on your beloved items. Yes you can definitely employ bag cleaning services to clean them but be prepared to fork out a couple of hundred dollars just for one bag. How ridiculous! So instead of that why don't you consider a dry box to store ALL your bags, Protect your bags and save Money! Checkout our Leather Handbag, wallet and scarves category
    Check out our recommended models for Leather Handbag, wallet and scarves catalogue here
  • Recommended Settings Items
    60%-55% Pictures, money, stamp collectors 
    50% Tea

    55%-44%

    Photographers look no further. Recommended setting at 44% for lenses and camera body/electronics.

    Guitars/Violins set at 45%

    Leather handbags generally are set within this range. Too dry and you will risk cracking. Recommend to monitor regularly apply moisturizer to maintain best results.

    44%-35% Metal without iron, semiconductors, circuit board, tungsten wire, IC card, batteries
    35%-25% Precise measures, optical apparatus, electricity, detector, lens, medical material
    25%-15%

    Special chemical material, medical apparatus, sample, seeds, pollen

     

  • Please do not store any corrosive or flammable substances/products inside the the dry box
  • Please do not place your drybox outdoors or under direct sunlight
  • Please leave a gap of 5cm between the drybox and the wall

  • Additional information


    Yes! For all our models our shelves are completely removable and adjustable

  • For our digital models you can simply adjust the humidity settings by pressing the up/down buttons
  • For our analog models you can adjust the humidity settings by turning the knob found inside the Dry Box
  • Our dry caninets boasts an accuracy of ±2% RH
  • The temperature module measures the temperatures inside the Dry Boxes, and not the ambient temperature.
  • Dry boxes are unable to adjust the temperatures inside the unit and they are only capable of adjusting the humidity levels. Only humidors can control both temperature and humidity.
  • On average, our Dry Box consumes less than 10 watts (W) per day.

    It costs an average of $1.60 per month. (Due to Singapore electricity Tariff of 22.93 Cents per kWh)